Privacy Policy

Privacy Policy

Last updated: January 2024

Information We Collect

We collect information you provide directly to us, such as when you:

Create an account or use our AI chatbot services
Contact us for support or inquiries
Subscribe to our newsletter or marketing communications
Participate in surveys or provide feedback

This may include your name, email address, phone number, company information, and any content you provide through our chatbot interactions.

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our AI chatbot services
Process transactions and send related information
Send technical notices, updates, and support messages
Respond to your comments, questions, and customer service requests
Train and improve our AI models and chatbot responses
Monitor and analyze trends, usage, and activities

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

With your explicit consent
To comply with legal obligations or respond to lawful requests
To protect our rights, property, or safety, or that of our users
With trusted service providers who assist in operating our services

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

AI and Machine Learning

Our AI chatbot services may:

Analyze conversation patterns to improve response quality
Use aggregated, anonymized data to train our AI models
Store conversation logs for service improvement and quality assurance

We do not use personal conversations to train models that serve other
customers without explicit consent.

Your Rights

You have the right to:

Access, update, or delete your personal information
Opt-out of marketing communications
Request data portability
Object to processing of your personal information

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@androssai.com

Phone: +1 (555) 123-4567